Everything HUGE.lu does,
explained clearly.
Every feature, every page, every subscription and every credit — documented in one place and kept in sync with the platform itself. Each section has its own feedback box: ask a question, report something confusing or suggest a feature, and it lands directly with the team responsible.
Getting around HUGE.lu
HUGE.lu is one ecosystem — marketplace, community, learning, pro tools and more, all behind one account.
- The top navigation groups everything: Properties, Owners, Stay, Community, Academy and About — each with a dropdown of every tool inside.
- The chat bubble (bottom-right, on every page) is your fastest way anywhere: ask the AI assistant, message members (People) or swipe listings (Discover).
- The footer is your full sitemap — every single feature of HUGE.lu is linked there, from any page.
- Your account is free. Register once and you unlock saving, messaging, community, and every free tool.
TIP · Lost? Ask the assistant "where do I find …" — it knows every page and links you straight there.
Searching properties
The marketplace supports four views — Split, List, Map and Swipe — with deep filtering and map-drawing.
- Switch Buy / Rent at the top; filters cover price, type, bedrooms, surface, energy class and more.
- On the map, draw a lasso or radius around exactly the area you want — results update instantly.
- Swipe mode lets you discover listings one by one — save with a tap, skip what does not fit.
- Save listings with the heart; select several and hit Compare for a side-by-side verdict with next steps.
- No perfect match? The closest-matches panel suggests the nearest alternatives automatically.
TIP · Your saved properties and comparisons live under the heart icon in the header — synced across devices.
Property pages
Every listing page gives you full-bleed media, architectural specs, financial insights and a direct line to the agent.
- Browse the photo gallery, key specs, amenities, energy rating and location map.
- Financial insights estimate monthly costs, notary fees and rental yield where relevant.
- Contact the agent through the enquiry form — your message becomes a tracked lead so nothing gets lost.
- Share any listing to a friend by link, or directly into a HUGE private chat.
TIP · Signed-in members can share a listing straight into a chat with another member — great for partners and co-buyers.
Selling, letting & valuations
Owners get a guided path: instant online valuation, expert valuation, then a full sale or letting mandate.
- Instant Valuation gives you an immediate indicative range online.
- The full valuation request (2-minute form) books a detailed expert assessment — we respond within 2 business hours.
- Sell and Let pages explain the process, fees and our presentation standard step by step.
- Market Intelligence (/market) shows live price trends per commune to time your decision.
TIP · Start with the instant valuation — it is free, takes a minute, and gives you a realistic anchor before talking to anyone.
HUGE Stay — flexible living
Fully furnished, deposit-free stays by the week or month — booked and managed entirely online.
- Filter by dates, budget, guests and location; every stay shows exact pricing with no hidden deposit.
- Your first month is due at booking and fully credited to the stay — no traditional deposit, ever.
- Managed stays confirm near-instantly; owner-listed stays confirm after landlord approval.
- Track every booking stage — confirmation, check-in, extensions, check-out — from your account.
- Own a property? Host it through /host and let HUGE manage the entire flex-rental cycle.
TIP · Students and newcomers: micro-stays in the Community section cover even shorter needs — hours to days.
Community — The HUGE Exchange
The social side of real estate: share finds, ask questions, meet people, find flatmates and shape the platform.
- Exchange: post finds, questions, offers and market talk — with images, files and cross-posted links.
- Looking / Offering topics match home-seekers with people renting, letting or selling.
- Meetups: coffee, study crews or joint flat viewings; Micro-Stays: rooms and sofas by the hour, night or week.
- Student Hub bundles everything students need — flatmates, deposit-free stays, student life.
- Ideas & Requests: suggest features, vote on what matters — the top-voted ideas guide what we build next.
- The Lounge is the always-on live chat with the whole community.
TIP · Right-click any member name anywhere on HUGE to connect, message or share — your network builds itself.
The HUGE Directory
Luxembourg real estate's professional directory — agents, agencies, promoters, owners and service providers.
- Search and filter verified professionals by role, area and language.
- Every member controls their own visibility — private profiles never appear.
- Verified members carry a badge; the Founder Circle is pinned at the top.
- Professional & Agency subscribers can also search the directory straight from the AI assistant.
TIP · Get verified in My Space — verified profiles get dramatically more contact requests.
HUGE Match
Swipe-based networking — agents meet buyers, owners meet renters, professionals meet each other.
- Create a match profile: who you are, who you want to meet, your areas and budget or services.
- Swipe through the deck daily; a mutual like is a match and opens a private chat instantly.
- The Likes-You panel shows who liked you already.
- Out of daily swipes? Unlock extra swipes with a small credit top-up.
TIP · Fill in your headline and areas — profiles with complete cards get matched several times more often.
Messaging & the AI assistant
One chat bubble, three superpowers: an AI that knows the whole platform, private member chats, and swipe discovery.
- AI tab: ask anything — market context, how-tos, neighbourhood advice, or where to find a feature.
- People tab: private 1-to-1 and group chats with file sharing, property sharing and call invites.
- Discover tab: swipe listings without leaving the page you are on.
- If the AI cannot fully resolve your question, it automatically forwards the conversation to the support team, who follow up personally.
TIP · You can dictate messages by voice — tap the microphone in the chat input.
HUGE Academy
Register for official House of Training formations across six industries — entirely from within HUGE.lu.
- Six industries: Real Estate, Architecture & Construction, Law, Tax & Accounting, Entrepreneurship, Horeca.
- The catalogue is synced automatically against houseoftraining.lu every day — dates, prices and languages are always current.
- The step-by-step wizard adapts to your profession, lets you pick one, several or all formations, and builds your complete dossier.
- HUGE conveys your dossier for enrolment; the House of Training confirms your seat and invoices the course directly. A small concierge fee per formation covers the dossier handling.
- Track every registration status from the Academy page.
TIP · The ★ marked formations are part of the official licensing pathway for regulated professions.
HUGE Certification
The HUGE quality label for professionals — apply, get vetted, and carry the badge across the platform.
- Apply through the guided wizard with your credentials and references.
- A dedicated review chat keeps you in contact with the team throughout.
- Certified partners are highlighted in the Directory and across listings.
TIP · Certification pairs perfectly with Academy formations — completed courses strengthen your application.
HUGE Collab
Where promoteurs, architects and building professionals find each other and run projects together.
- Post a project brief — vision, sector, budget range, timeline and the roles you seek.
- Professionals respond with structured proposals including an itemised devis (quote) and payment terms.
- Accept a proposal to generate an agreement with milestone-based payments you both track.
TIP · Clear, itemised devis win projects — the proposal form guides you line by line.
HUGE Time
Time tracking and leave management for real-estate teams — Luxembourg-law compliant.
- Log work with start/end times, pauses, location and work scopes; link entries to projects or property listings.
- Color-coded weekly bars show your progress against contractual hours at a glance.
- Request leave with all official Luxembourg leave types; managers approve in one click.
- Employers get team overviews and exportable reports.
TIP · Link time entries to listings — you will see exactly how much effort each mandate really costs.
Pro Tools
The professional suite: valuation engine, market intel, CRM, deal pipeline, website builder, lead gen, documents, commissions and team management.
- The Pro Hub shows every tool with the subscription tier it requires — unlocked tools open directly.
- CRM keeps one central profile per contact; imported leads never need re-entering.
- DealFlow tracks every deal from enquiry to signed transaction with stage checklists.
- AI-powered actions (valuations, market reports, document generation) consume credits — see the pricing section below.
TIP · Start with the CRM: import your existing leads once, and every other tool builds on top of it.
Ambassadors, Referral & Early Bird
Grow with HUGE: earn rewards for referrals, unlock early access to new tools, and shape the roadmap.
- Early Bird (/early-bird): founding members get free access periods and lifetime perks — limited seats.
- Referral (/referral): share your personal code; both you and your referee earn rewards.
- Ambassadors (/ambassadors): partners get a free first month, a permanent 50% early-bird discount, and early access to tools still in testing.
- Ambassador tiers unlock automatically as your referral count grows.
TIP · Ambassadors also get a direct feedback line — your suggestions reach the founder personally.
My Space — your profile
Your personal hub: profile, verification, privacy, notifications and your member feed.
- Edit your public profile, photo and roles; control exactly who can see what (private / members / public).
- Get verified to earn the badge shown across the whole platform.
- Your feed (/feed) collects your posts and interactions in one place.
- Notification settings let you tune exactly what reaches you.
TIP · Verification takes minutes and is the single biggest trust boost your profile can get.
Help & Support
Tickets, live AI help, and a human team — nothing goes unanswered.
- Open a ticket at /support — describe the issue, track its status, and chat with the team inside the ticket.
- The AI assistant resolves most questions instantly; when it cannot, it forwards the conversation to the support team automatically.
- Every guide section below has a feedback box — questions and ideas sent there go straight to the right team.
- Community guidelines (/community-guidelines) explain what keeps HUGE a premium space.
TIP · For anything urgent, open a ticket — tickets are triaged by priority and answered fastest.
Subscriptions & Credits
Five subscription levels. Each includes a monthly credit allowance, and each unlocks the pro tools listed beneath it (higher tiers always include everything below them). Upgrade anytime from the Pro Hub.
FREE
Free
0 credits / month
EXPLORER
€4.9/mo
15 credits / month
- + Pro Training
STARTER
€49/mo
100 credits / month
- + AI Valuation Engine
- + Market Intelligence
- + Listings Manager
PROFESSIONAL
€149/mo
350 credits / month
- + CRM
- + DealFlow Pipeline
- + Lead Generation
- + Document Generator
- + Commission Tracking
- + flow
AGENCY
€349/mo
1000 credits / month
- + Team Management
WHAT CREDITS PAY FOR
Credits power the AI-driven actions. Your monthly allowance refills with your subscription; unused top-up credits never expire.
- AI property valuation25 cr
- Market report15 cr
- Lead export10 cr
- Document generation20 cr
- CRM lead import5 cr
- course_module10 cr
- 7-day featured directory placement50 cr
- directory_day_pass25 cr
- pro_day_pass40 cr
- 7-day featured listing75 cr
- filter_assistant2 cr
- flow_plan5 cr
- flow_project_plan10 cr
- promo_listing_775 cr
- promo_listing_30200 cr
- promo_stay_760 cr
- promo_stay_30170 cr
- promo_feed_7120 cr
- promo_feed_30300 cr
TOPPING UP
Running low mid-month? Buy a bundle from the credit widget (visible in the Pro tools) — it is added to your balance instantly.
- 100 credits€19
- 300 credits · most popular€49
- 750 credits€99
- 2,000 credits€229
This guide is generated from the platform's own configuration — prices, credit costs and tool access shown here are always the live values. Something still unclear? The AI assistant (bottom-right) knows every page, and unresolved questions are forwarded to the support team automatically.