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Properties
Directory
Valuation Studio
Properties · 2
GETTING STARTED · LIVING DOCUMENTATION

Everything HUGE.lu does,
explained clearly.

Every feature, every page, every subscription and every credit — documented in one place and kept in sync with the platform itself. Each section has its own feedback box: ask a question, report something confusing or suggest a feature, and it lands directly with the team responsible.

Getting around HUGE.lu

OPEN

HUGE.lu is one ecosystem — marketplace, community, learning, pro tools and more, all behind one account.

  • The top navigation groups everything: Properties, Owners, Stay, Community, Academy and About — each with a dropdown of every tool inside.
  • The chat bubble (bottom-right, on every page) is your fastest way anywhere: ask the AI assistant, message members (People) or swipe listings (Discover).
  • The footer is your full sitemap — every single feature of HUGE.lu is linked there, from any page.
  • Your account is free. Register once and you unlock saving, messaging, community, and every free tool.

TIP · Lost? Ask the assistant "where do I find …" — it knows every page and links you straight there.

Property pages

OPEN

Every listing page gives you full-bleed media, architectural specs, financial insights and a direct line to the agent.

  • Browse the photo gallery, key specs, amenities, energy rating and location map.
  • Financial insights estimate monthly costs, notary fees and rental yield where relevant.
  • Contact the agent through the enquiry form — your message becomes a tracked lead so nothing gets lost.
  • Share any listing to a friend by link, or directly into a HUGE private chat.

TIP · Signed-in members can share a listing straight into a chat with another member — great for partners and co-buyers.

Selling, letting & valuations

OPEN

Owners get a guided path: instant online valuation, expert valuation, then a full sale or letting mandate.

  • Instant Valuation gives you an immediate indicative range online.
  • The full valuation request (2-minute form) books a detailed expert assessment — we respond within 2 business hours.
  • Sell and Let pages explain the process, fees and our presentation standard step by step.
  • Market Intelligence (/market) shows live price trends per commune to time your decision.

TIP · Start with the instant valuation — it is free, takes a minute, and gives you a realistic anchor before talking to anyone.

HUGE Stay — flexible living

OPEN

Fully furnished, deposit-free stays by the week or month — booked and managed entirely online.

  • Filter by dates, budget, guests and location; every stay shows exact pricing with no hidden deposit.
  • Your first month is due at booking and fully credited to the stay — no traditional deposit, ever.
  • Managed stays confirm near-instantly; owner-listed stays confirm after landlord approval.
  • Track every booking stage — confirmation, check-in, extensions, check-out — from your account.
  • Own a property? Host it through /host and let HUGE manage the entire flex-rental cycle.

TIP · Students and newcomers: micro-stays in the Community section cover even shorter needs — hours to days.

Community — The HUGE Exchange

OPEN

The social side of real estate: share finds, ask questions, meet people, find flatmates and shape the platform.

  • Exchange: post finds, questions, offers and market talk — with images, files and cross-posted links.
  • Looking / Offering topics match home-seekers with people renting, letting or selling.
  • Meetups: coffee, study crews or joint flat viewings; Micro-Stays: rooms and sofas by the hour, night or week.
  • Student Hub bundles everything students need — flatmates, deposit-free stays, student life.
  • Ideas & Requests: suggest features, vote on what matters — the top-voted ideas guide what we build next.
  • The Lounge is the always-on live chat with the whole community.

TIP · Right-click any member name anywhere on HUGE to connect, message or share — your network builds itself.

The HUGE Directory

OPEN

Luxembourg real estate's professional directory — agents, agencies, promoters, owners and service providers.

  • Search and filter verified professionals by role, area and language.
  • Every member controls their own visibility — private profiles never appear.
  • Verified members carry a badge; the Founder Circle is pinned at the top.
  • Professional & Agency subscribers can also search the directory straight from the AI assistant.

TIP · Get verified in My Space — verified profiles get dramatically more contact requests.

HUGE Match

OPEN

Swipe-based networking — agents meet buyers, owners meet renters, professionals meet each other.

  • Create a match profile: who you are, who you want to meet, your areas and budget or services.
  • Swipe through the deck daily; a mutual like is a match and opens a private chat instantly.
  • The Likes-You panel shows who liked you already.
  • Out of daily swipes? Unlock extra swipes with a small credit top-up.

TIP · Fill in your headline and areas — profiles with complete cards get matched several times more often.

Messaging & the AI assistant

OPEN

One chat bubble, three superpowers: an AI that knows the whole platform, private member chats, and swipe discovery.

  • AI tab: ask anything — market context, how-tos, neighbourhood advice, or where to find a feature.
  • People tab: private 1-to-1 and group chats with file sharing, property sharing and call invites.
  • Discover tab: swipe listings without leaving the page you are on.
  • If the AI cannot fully resolve your question, it automatically forwards the conversation to the support team, who follow up personally.

TIP · You can dictate messages by voice — tap the microphone in the chat input.

HUGE Academy

OPEN

Register for official House of Training formations across six industries — entirely from within HUGE.lu.

  • Six industries: Real Estate, Architecture & Construction, Law, Tax & Accounting, Entrepreneurship, Horeca.
  • The catalogue is synced automatically against houseoftraining.lu every day — dates, prices and languages are always current.
  • The step-by-step wizard adapts to your profession, lets you pick one, several or all formations, and builds your complete dossier.
  • HUGE conveys your dossier for enrolment; the House of Training confirms your seat and invoices the course directly. A small concierge fee per formation covers the dossier handling.
  • Track every registration status from the Academy page.

TIP · The ★ marked formations are part of the official licensing pathway for regulated professions.

HUGE Certification

OPEN

The HUGE quality label for professionals — apply, get vetted, and carry the badge across the platform.

  • Apply through the guided wizard with your credentials and references.
  • A dedicated review chat keeps you in contact with the team throughout.
  • Certified partners are highlighted in the Directory and across listings.

TIP · Certification pairs perfectly with Academy formations — completed courses strengthen your application.

HUGE Collab

OPEN

Where promoteurs, architects and building professionals find each other and run projects together.

  • Post a project brief — vision, sector, budget range, timeline and the roles you seek.
  • Professionals respond with structured proposals including an itemised devis (quote) and payment terms.
  • Accept a proposal to generate an agreement with milestone-based payments you both track.

TIP · Clear, itemised devis win projects — the proposal form guides you line by line.

HUGE Time

OPEN

Time tracking and leave management for real-estate teams — Luxembourg-law compliant.

  • Log work with start/end times, pauses, location and work scopes; link entries to projects or property listings.
  • Color-coded weekly bars show your progress against contractual hours at a glance.
  • Request leave with all official Luxembourg leave types; managers approve in one click.
  • Employers get team overviews and exportable reports.

TIP · Link time entries to listings — you will see exactly how much effort each mandate really costs.

Pro Tools

OPEN

The professional suite: valuation engine, market intel, CRM, deal pipeline, website builder, lead gen, documents, commissions and team management.

  • The Pro Hub shows every tool with the subscription tier it requires — unlocked tools open directly.
  • CRM keeps one central profile per contact; imported leads never need re-entering.
  • DealFlow tracks every deal from enquiry to signed transaction with stage checklists.
  • AI-powered actions (valuations, market reports, document generation) consume credits — see the pricing section below.

TIP · Start with the CRM: import your existing leads once, and every other tool builds on top of it.

Ambassadors, Referral & Early Bird

OPEN

Grow with HUGE: earn rewards for referrals, unlock early access to new tools, and shape the roadmap.

  • Early Bird (/early-bird): founding members get free access periods and lifetime perks — limited seats.
  • Referral (/referral): share your personal code; both you and your referee earn rewards.
  • Ambassadors (/ambassadors): partners get a free first month, a permanent 50% early-bird discount, and early access to tools still in testing.
  • Ambassador tiers unlock automatically as your referral count grows.

TIP · Ambassadors also get a direct feedback line — your suggestions reach the founder personally.

My Space — your profile

OPEN

Your personal hub: profile, verification, privacy, notifications and your member feed.

  • Edit your public profile, photo and roles; control exactly who can see what (private / members / public).
  • Get verified to earn the badge shown across the whole platform.
  • Your feed (/feed) collects your posts and interactions in one place.
  • Notification settings let you tune exactly what reaches you.

TIP · Verification takes minutes and is the single biggest trust boost your profile can get.

Help & Support

OPEN

Tickets, live AI help, and a human team — nothing goes unanswered.

  • Open a ticket at /support — describe the issue, track its status, and chat with the team inside the ticket.
  • The AI assistant resolves most questions instantly; when it cannot, it forwards the conversation to the support team automatically.
  • Every guide section below has a feedback box — questions and ideas sent there go straight to the right team.
  • Community guidelines (/community-guidelines) explain what keeps HUGE a premium space.

TIP · For anything urgent, open a ticket — tickets are triaged by priority and answered fastest.

Subscriptions & Credits

Five subscription levels. Each includes a monthly credit allowance, and each unlocks the pro tools listed beneath it (higher tiers always include everything below them). Upgrade anytime from the Pro Hub.

FREE

Free

0 credits / month

EXPLORER

€4.9/mo

15 credits / month

  • + Pro Training

STARTER

€49/mo

100 credits / month

  • + AI Valuation Engine
  • + Market Intelligence
  • + Listings Manager

PROFESSIONAL

€149/mo

350 credits / month

  • + CRM
  • + DealFlow Pipeline
  • + Lead Generation
  • + Document Generator
  • + Commission Tracking
  • + flow

AGENCY

€349/mo

1000 credits / month

  • + Team Management

WHAT CREDITS PAY FOR

Credits power the AI-driven actions. Your monthly allowance refills with your subscription; unused top-up credits never expire.

  • AI property valuation25 cr
  • Market report15 cr
  • Lead export10 cr
  • Document generation20 cr
  • CRM lead import5 cr
  • course_module10 cr
  • 7-day featured directory placement50 cr
  • directory_day_pass25 cr
  • pro_day_pass40 cr
  • 7-day featured listing75 cr
  • filter_assistant2 cr
  • flow_plan5 cr
  • flow_project_plan10 cr
  • promo_listing_775 cr
  • promo_listing_30200 cr
  • promo_stay_760 cr
  • promo_stay_30170 cr
  • promo_feed_7120 cr
  • promo_feed_30300 cr

TOPPING UP

Running low mid-month? Buy a bundle from the credit widget (visible in the Pro tools) — it is added to your balance instantly.

  • 100 credits€19
  • 300 credits · most popular€49
  • 750 credits€99
  • 2,000 credits€229
Open the Pro Hub to upgrade or top up

This guide is generated from the platform's own configuration — prices, credit costs and tool access shown here are always the live values. Something still unclear? The AI assistant (bottom-right) knows every page, and unresolved questions are forwarded to the support team automatically.

Privacy choices

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